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INSInsurance9 Industry Intelligence flows

Renewals that stick. Servicing that scales.

Policy renewal reminders, grace-period saves, claim-status readouts, document checklists and re-KYC scheduling — structured flows that protect persistency without ever adjudicating a claim.

Notify + confirmAnswer from a bounded KBCollect structured dataSchedule + reschedule
Sample call · Health policy renewalINS
Namaste Priya ji! Aapki health policy 12 din mein expire ho rahi hai. Kya main WhatsApp par renewal link bhej du?
Haan, aur koi claim pending hai kya?
Koi open claim nahi dikh raha. Link bhej diya — 2 minute mein renew ho jayega. Dhanyavaad!
Renewal link sent · grace explained · disposition synced to policy admin
Higherpersistency from structured renewal calls
Fasterdocument collection before underwriting delays
Clearclaim-status deflection on inbound

Industry Intelligence · Insurance

What Speaksy runs in this vertical

Production flows from Industry Intelligence — structured, bounded, with a defined human handoff. 9 flows ready to deploy.

Notify + confirmAnswer from a bounded KBCollect structured dataSchedule + reschedule

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HR

Where the agent stops — and a human takes over

Claim adjudication, coverage decisions, complaint negotiation and suitability advice stay with licensed humans. The agent renews, reminds, reads status and collects documents — then warm-transfers with context.

Notify + confirmAnswer from a bounded KBCollect structured dataSchedule + reschedule
FAQ

Insurance voice AI, common questions

Does the agent adjudicate claims?

Never. It reads claim status from the TPA/insurer system and walks through document checklists. Any dispute or coverage decision escalates to a licensed human.

How does it help persistency?

Structured renewal and grace-period calls with payment links recover policies that would otherwise lapse — consistently, in the customer's language, inside compliance windows.

Can it answer product questions?

Yes, from a bounded knowledge base — coverage basics, network hospitals, waiting periods as documented. Suitability or comparative advice goes to an advisor.

Is it compliant for insurance outreach?

Flows are scripted, respect calling windows and DND, and never invent coverage. Sensitive decisions always route to humans.

Language Lab

Every language your Insurance customers speak

Hover a language — see the script and the region. Built from real speech research, not generic translation.

HINDI
HINGLISH
BENGALI
MARATHI
TELUGU
TAMIL
GUJARATI
KANNADA
MALAYALAM
PUNJABI

Free 100 minutes · No card required · Zero setup fee

Hear it on your number.
Then decide.

A 20-minute conversation. Your use case. Your language. A live call — not a slide deck.