Collections that convert, compliance that holds.
Loan qualification, EMI reminders, early-bucket collections, KYC and insurance renewals — structured, scripted flows that run inside TRAI windows with DND scrubbing and PII masking on every single dial.
Industry Intelligence · Lending & Collections
What Speaksy runs in this vertical
Production flows from Industry Intelligence — structured, bounded, with a defined human handoff. 20 flows ready to deploy.
Lending
7 objects · press play to hear a sample
Collections — early stage only
3 objects · press play to hear a sample
Cards, accounts & insurance
10 objects · press play to hear a sample
Want these objects live on your number for Lending & Collections?
Book a Lending & Collections demoWhere the agent stops — and a human takes over
Final deal-closing, negotiation, and complex dispute resolution stay with humans. The agent qualifies, reminds and collects the easy money — then warm-transfers with full context.
Lending & Collections voice AI, common questions
Is voice AI collections compliant with RBI and TRAI rules?
Yes — by construction. Speaksy only runs early-bucket (1–30 DPD) soft-reminder flows that are scripted, respect TRAI calling windows, scrub DND, mask PII and follow RBI Fair Practices. There is no aggressive or improvised language because the agent never leaves its script.
Can the agent take a payment or push a payment link on the call?
It doesn't take card details on the call, but it pushes a secure UPI/payment link on WhatsApp mid-conversation and logs the promise-to-pay to your LMS — which is exactly what lifts payment-promise rates over SMS-only reminders.
What happens when a customer disputes a charge or gets angry?
Disputes and negotiations are out of scope by design. The agent captures the reason, logs the disposition and warm-transfers to a human collections officer with the full context and recording attached.
How fast can a lending campaign go live?
With a pre-built EMI-reminder or qualification template, the same day. A custom flow wired to your LMS/CRM typically goes live in 3–5 days, and you can test it on your own phone before the first customer dial.
Language Lab
Every language your Lending & Collections customers speak
Hover a language — see the script and the region. Built from real speech research, not generic translation.
Free 100 minutes · No card required · Zero setup fee
Hear it on your number.
Then decide.
A 20-minute conversation. Your use case. Your language. A live call — not a slide deck.